ORDER PROCESSING

If order information is incorrect or incomplete shipping time will be delayed. If you have a special deadline need, feel free send an email to info@monogrammedgifts.com to discuss available options.

PAYMENT

All orders placed online must be paid for a major credit card or PayPal.

SHIPPING

The charge for Standard shipping is $10. 

RETURNS

Please be sure to double check your item personalization before checkout is complete. We will craft your order EXACTLY how you input the characters. If you have questions, please contact us prior to purchase. Items with personalized engraving are non-returnable.  All requests for returns, exchanges, and refunds must be made in writing within 14 days of receipt of product using the form provided by our customer service department .